Welcome to Martmates.com – Refunds & Returns Page
Return, Refund and Cancellation
The return can be initiated within 14 business days post the item delivered. As soon as we receive the return package and verify that the returned products are in proper condition, you will receive an e-mail confirmation that your return has been accepted and will be processed.
Full refund amount will be issued within 7 business days to the same payment option initially used to purchase the goods.
In case the refund amount has not been received within 7 business days please contact our customer support at +81-90-8854-1345 to check your refund status.
In Case if you don’t like the product purchased and wish to cancel, then the request can be placed within 15 business days. Your order be cancelled and you will be eligible for a full refund on the item purchased.
If you have any questions regarding our Refunds and Returns Policy please contact us on +81-90-8854-1345 or email us at firstname.lastname@example.org